Support

Fleet IT Support

Your Partner for Maritime IT

Days
365 DAYS
WorldWide
WORLDWIDE
OnBoard
ON BOARD & ASHORE
Hours
AROUND THE CLOCK

The Foundation for your business

Installation and migration of your IT systems or daily support of complex systems: IT support for your vessels needs to be reliable, fail-proof and sustainable. Therefore the choice of your service provider is important as a reliable base of your daily vessel operation.

Tailor-Made From a single source

We are a team of more than 20 internationally experienced fleet IT specialists. Our support team is available for you around the clock and all around the world. Our helpdesk provides remote support and IT problems are detected by proactive monitoring and warning systems. If necessary we are available also on board.

individual Service for you

We offer you two packages to choose from and will match them to your individual needs. All packages include the following services:

  • Daily IT Support
  • Implementation and Migration of IT Systems
  • Application Support & Maintenance
  • Effective Troubleshooting
  • Worldwide Vessel Visits
PACKAGE 1 PACKAGE 2
per Vessel per Fleet
125 USD per hour on request
EMERGENCY
For non-customers of Waterway IT
on request

Package 1    This is your all-in-one IT support package for best per hour.
Package 2    This is your flexible fleet package - you can use pre booked hours for all vessels in your fleet.
Emergency   This is the offer for non-customers and includes troublesshooting if needed.

Support-Combination

As a long-time experienced system house and specialist for maritime requirements, Waterway IT Solutions combines integrated IT solutions with profund know-how of the maritime industry. We are experts in the implementation of IT on board as well as ship take-overs and offer you tailer-made and proven applications to support your daily ship operation.

You are interested in our fleet it Support

We are happy to provide you with additional information or individual offer tailor-made for your needs and your specific situation.